PRIVACY

▶Your data, and what we do with it

Translation provided for information only: in case of discrepancy, the French version prevails. Version française

Data controller

This site sets no cookies

No cookies, no trackers, no third-party analytics. The site only stores a few preferences in your browser’s local storage: rfx-zi (the page size chosen with A+ / A−), yetiCode (the promo code, to carry it into your order) and yetiPromo (when the yeti last showed the code, so it doesn’t repeat too often). They never leave your device.

The forms (contact, order, newsletter, guestbook) send your message directly from our own mail server, with no third-party service. Your IP address is kept as a shortened fingerprint to limit abuse, for one hour at most.

Data processed

Question via the contact form

Data: name, email address, subject and message.
Purpose: to reply to you.
Legal basis: pre-contractual steps taken at your request.
Retention: three years from the last exchange, then deleted.

Order

Data: name, email address, delivery address, phone number if you give it, order details and amount.
Purpose: to carry out the sale, deliver, invoice and provide after-sales service.
Legal basis: performance of the contract, and legal obligation for invoicing.
Retention: ten years for accounting records, as required by the French Commercial Code.
Payment: handled by a secure payment provider (Stripe, PayPal) once they are live. No bank details pass through or are stored by RetroYeti.
Delivery: name, address and phone number are passed to the carrier for delivery only.

Data: email address.
Purpose: to send you news and deals.
Legal basis: your consent, which you can withdraw at any time by replying to any mailing or through the contact form.
Retention: until you unsubscribe.

Guestbook

Data: nickname, city (optional), rating, message and email address.
Publication: nickname, city, rating and message are published after review. Your email address is never published.
Legal basis: your consent.
Retention: as long as the message stays published; deleted on simple request.

Visit counter and poll

The counter only keeps two numbers and a date: total visits, today’s total and the start date. The poll only keeps the number of votes per answer. To avoid counting the same visitor several times a day, the server computes a short fingerprint from the IP address and browser, signed with a secret that changes daily, and deletes it the next day: the address itself is never stored. No cookies, nothing is passed to third parties.

Fallback photos

Product photos are hosted on this site. If one cannot be displayed, it is replaced by the manufacturer’s photo hosted on anbernic.com: your browser then contacts that site to load it.

Recipients

RetroYeti, sole data controller: no selling, no commercial sharing.
The website host.
The payment provider, for transaction data only.
The carrier, for delivery data only. For delivery outside the European Union, this data is necessarily sent to the destination country.

Server technical logs

Like any web server, the one hosting this site keeps access logs that include the IP address, for security and troubleshooting. They are kept for a limited time and then deleted, and are never used for marketing analysis.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data. Write to contact@retroyeti.com : you will get an answer within one month.

If a disagreement persists, you can contact the French data protection authority (CNIL), 3 place de Fontenoy, 75007 Paris, or the authority of your country.

Changes

This policy may be updated; the version in force is the one published on this page.